1. 服务主体与形式
J² In Future 由 Jaye 以移动式、上门及现场餐饮服务形式经营。服务可能包括上门私厨、私人定制宴席、午晚餐盒饭、定期上门做饭及活动餐饮。J² In Future 目前没有对公众开放的办公室、餐厅或门店，私人住宅地址亦不是客户到访或接待地点。
1. About the service
J² In Future is operated by Jaye as a mobile, on-location culinary service. Services may include private chef dining, custom dining, lunch or dinner boxes, recurring in-home meal preparation and event catering. J² In Future does not currently maintain a public office, restaurant or storefront, and a private residential address is not a customer service location.
2. 需求提交与预约确认
提交咨询不等于预约成功。只有在 J² In Future 书面接受服务内容、日期、地点及价格，并收到规定定金后，预约才正式确认。建议至少提前七天提出需求；在正式确认前，不保证档期可用。
2. Requests and booking confirmation
An inquiry is not a confirmed booking. A booking becomes confirmed only after J² In Future accepts the requested scope, date, location and price in writing and receives the required deposit. Please request service at least seven days in advance. Availability is not guaranteed until confirmation.
3. 价格及30%定金
除非书面另有说明，确认预约须支付报价总额的30%作为定金。余款及经客户同意的额外费用，按照报价单或账单约定支付。税费、差旅、停车、特殊设备租赁、额外人员及特殊食材费用，可在事先说明后另行收取。
3. Price and 30% deposit
Unless otherwise stated in writing, a deposit equal to 30% of the total quoted service fee is required to confirm a booking. The remaining balance and any approved additional charges are due according to the written quote or invoice. Taxes, travel, parking, special rentals, staffing and extraordinary ingredient costs may be charged when disclosed in advance.
4. 定金不退、不可转让及不可改期
定金一经支付，概不退还且不可转让；不得抵扣或用于其他日期、活动、人员或服务。任何更改已预约日期的请求均视为取消。重新预约须视档期重新报价，并重新支付30%定金。无论提前多久提出取消或变更，本政策原则上均适用，但法律强制规定不得排除的权利除外。
4. No refunds, transfers or rescheduling
All deposits are nonrefundable and nontransferable once paid. A deposit cannot be credited or applied to a different date, event, person or service. Any request to change the booked date is treated as a cancellation. A new booking is subject to availability, a new quote and a new 30% deposit. This policy applies regardless of how early a change or cancellation is requested, except where non-waivable law requires otherwise.
5. 私人定制菜单及食材采购
菜单与服务形式会根据口味、人数、预算、场地及供应情况定制。除非书面明确确认，不保证特定食材、品牌、产地或有机认证。在能够兼顾新鲜、品质及供应的情况下，J² In Future 通常会优先为绝大部分食材选择有机产品；合理需要时可使用品质相当的替代食材。
5. Customized menus and sourcing
Menus and service formats are customized according to preferences, guest count, budget, venue and availability. No specific ingredient, brand, origin or organic certification is guaranteed unless expressly confirmed in writing. When freshness, quality and availability permit, J² In Future generally gives priority to organic options for the majority of ingredients. Substitutions of comparable quality may be made when reasonably necessary.
6. 过敏及饮食限制
客户必须在菜单确认前如实告知所有已知过敏、食物不耐受、医疗饮食限制，以及宗教或生活方式要求。我们会采取合理谨慎措施，但食材可能在存在过敏原的环境中加工、运输或储存，无法保证完全无过敏原或零交叉接触。严重或危及生命的过敏人士应在预约前咨询医疗专业人士。
6. Allergies and dietary needs
The client must disclose all known allergies, intolerances, medical dietary restrictions and religious or lifestyle requirements before the menu is confirmed. Although reasonable care is taken, ingredients may be prepared, transported or stored in environments where allergens are present. An allergen-free environment and zero cross-contact cannot be guaranteed. Clients with severe or life-threatening allergies should consult a medical professional before booking.
7. 客户责任及场地条件
客户须提供准确的活动信息、合法的入场权限、安全的工作环境，以及服务所需且事先约定可用的水电和设备。客户确认其有权允许我们在该地点烹饪和服务。因信息不准确、环境不安全、无法进入、停车限制、宾客不当行为或设施不足造成的延误及额外成本，可由客户承担，严重时我们有权停止服务。
7. Client responsibilities and venue access
The client must provide accurate event information, lawful access to the service location, a safe working environment, functioning utilities and equipment agreed for the service. The client represents that they have authority to permit cooking and service at the location. Additional costs or delays caused by inaccurate information, unsafe conditions, unavailable access, parking restrictions, guest misconduct or inadequate facilities may be charged to the client or may require service to stop.
8. 食品处理、储存与剩余餐食
J² In Future 在约定服务期间遵循合理的食品安全操作。餐食交付、移交、留作后续食用或服务结束后，客户负责及时冷藏、正确复热、储存和食用。餐食被置于不安全温度、经他人处理或超过建议时间后食用，属于我们无法控制的范围。
8. Food handling, storage and leftovers
J² In Future follows reasonable food-safety practices during the contracted service. Once food is delivered, handed over, left for future meals or the service has concluded, the client is responsible for prompt refrigeration, reheating, storage and consumption. Food left at unsafe temperatures, handled by others or consumed beyond recommended periods is outside J² In Future's control.
9. 变更、额外服务及最终人数
人数、菜单、地点、时间或服务范围的重大变更须经书面确认，并可能导致价格调整。我们可以拒绝临时变更。即使实际到场人数减少，结算仍以客户接受的报价单中最终确认的人数及服务内容为准。
9. Changes, additional work and final count
Material changes to guest count, menu, location, timing or service scope require written approval and may change the price. J² In Future may decline late changes. The final guaranteed count and service details stated in the accepted quote control billing even if fewer guests attend.
10. 保险说明
J² In Future 目前持有 FLIP 商业综合责任保险，符合承保范围的事故每次最高保障额为1,000,000美元。该说明仅供信息披露，并不表示所有索赔、损失或情形均受保障。实际保障须完全依据相关保单的条款、条件、限额及除外责任确定。
10. Insurance
J² In Future carries FLIP commercial general liability insurance with coverage of up to $1,000,000 per covered occurrence. This statement is informational only and is not a promise that every claim, loss or circumstance is covered. Coverage is determined solely by the applicable insurance policy, including its terms, conditions, limits and exclusions.
11. 责任限制
在法律允许的最大范围内，J² In Future 不对间接、附带、特殊、惩罚性或后果性损失，以及合理控制范围以外的情形承担责任。与某次预约服务有关的累计责任，以客户就该次服务实际支付的金额为上限。本条不排除法律规定不得排除的责任，包括适用情况下因欺诈、故意不当行为或重大过失产生的责任。
11. Limitation of liability
To the fullest extent permitted by law, J² In Future is not liable for indirect, incidental, special, exemplary or consequential damages, or for conditions outside its reasonable control. J² In Future's aggregate liability arising from a booked service will not exceed the amount actually paid for that service. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability arising from fraud, willful misconduct or gross negligence where applicable.
12. 不可控制事件
因恶劣天气、山火、停水停电、道路封闭、政府行为、公共紧急事件、疾病、供应中断、场地关闭或其他超出合理控制范围的事件导致延误、中断或无法履行，我们不承担违约责任。双方将诚信沟通，但定金政策仍以适用法律及 J² In Future 书面同意的例外为准。
12. Events beyond reasonable control
J² In Future is not responsible for delay, interruption or inability to perform caused by severe weather, wildfire, utility failure, road closure, government action, public emergency, illness, supply disruption, venue closure or other circumstances beyond reasonable control. The parties will communicate in good faith, but the deposit policy remains subject to applicable law and any written exception offered by J² In Future.
13. 现场行为、财物与影像
客户对服务地点的宾客、宠物及财物负责。如现场存在不安全、违法、侮辱性行为或与事先披露情况有重大差异，我们可停止服务。未经允许，不会公开使用可识别客户或私人活动的影像。J² In Future 保留其原创网站内容、品牌、文字资料及菜单构思的权利，客户自有资料除外。
13. Conduct, property and photographs
The client is responsible for guests, pets and property at the service location. J² In Future may stop service where conditions are unsafe, unlawful, abusive or materially different from those disclosed. No identifiable client or private-event image will be used publicly without permission. J² In Future retains ownership of its original website content, branding, written materials and menu concepts, excluding client-owned materials.
14. Jaye精选及外部购买链接
Jaye精选可能包含独立产品推荐及第三方购买链接。符合条件的购买可能为 J² In Future 带来佣金、积分或推荐收益。产品由第三方按其自身条款销售及履行。相关介绍仅为一般信息，不构成医疗、营养或其他专业建议，亦不保证任何健康结果。
14. Jaye’s Picks and external links
Jaye’s Picks may include independent product recommendations and external purchasing links. J² In Future may receive a benefit, commission or referral credit from qualifying purchases. Products are sold and fulfilled by third parties under their own terms. Product information is general and is not medical, nutritional or professional advice, and no health outcome is guaranteed.
15. 隐私及电子通讯
通过网站提交的信息，可用于回复需求、制作报价、管理预约、保存业务记录及进行服务沟通。客户提供联系方式，即授权接收与该服务有关的电子通讯。我们会采取合理保护措施，但任何互联网传输或数据库均无法保证绝对安全。
15. Privacy and electronic communications
Information submitted through the website may be used to respond to requests, prepare quotes, manage bookings, maintain business records and communicate about the service. By providing contact information, the client authorizes service-related electronic communications. Reasonable safeguards are used, but no internet transmission or database can be guaranteed completely secure.
16. 适用法律及争议
本条款受美国加利福尼亚州法律管辖，不适用法律冲突规则。在不影响消费者依法享有且不可放弃权利的前提下，争议应提交为加州橙县提供服务的州法院或联邦法院处理，双方同意该管辖及审理地点。
16. Governing law and disputes
These terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Subject to any non-waivable consumer right, disputes will be brought in the state or federal courts serving Orange County, California, and the parties consent to that venue and jurisdiction.
17. 其他约定
本条款与客户接受的报价单、账单及书面服务细节，共同构成该次预约的完整协议。如某一条款无法执行，其余条款仍然有效。任何豁免须以书面作出且仅适用于该次情形。J² In Future 可对未来预约更新条款；某次已确认预约适用客户接受时的版本，除非双方另有书面约定。
17. General terms
These terms, together with an accepted quote, invoice and written service details, form the entire agreement for the booking. If a provision is unenforceable, the remaining provisions remain effective. A waiver must be in writing and applies only to that instance. J² In Future may update these terms prospectively; the version accepted for a confirmed booking will govern that booking unless both parties agree otherwise in writing.
如对条款有疑问，请在预约前通过网站需求表或微信联系我们。
Questions about these terms may be submitted through the website request form or by WeChat before booking.